Appointments:
We require a credit card to reserve your appointment. If you arrive more than 15 minutes late for your appointment, you may be required to reschedule to avoid disrupting the appointments of other clients.

Cancellations:
As a courtesy to our providers, for non-group appointments please provide a minimum of 24 hours notice should you need to cancel or reschedule an appointment. You will be charged $100 if an appointment is canceled or rescheduled less than 24 hours in advance or if there is a no-show.
For group appointments, there is a 72-hour cancellation policy, and the credit card on file will be charged $100 if canceled less than 72 hours in advance.

Pricing & Prepayments:
Pricing for services and products are subject to change. If there are any payment issues with a client’s credit or debit card or CareCredit – chargebacks, fraud issues, etc. we are not able to accept credit or debit cards or CareCredit from the client and require payment in cash.
Groupons are for new clients only – one per person.
Checks are not accepted.

Consultations:
We provide free consultations and in-depth skin analysis with one of our expert providers. We believe an informed client with realistic expectations will be most satisfied with our treatments and results. Our consultations include education about your unique skin type, a comprehensive discussion about all options available to you, both immediate and long term, and a clear plan of action based on your individual goals.
There is a limit of 2 free consultations per person per 365 days.

Child Policy:
To ensure the safety of children and the enjoyment of all clients, we ask that parents or guardians make other arrangements for children while receiving their services. Children under the age of 18 receiving services are to be accompanied by an adult.

Pet Policy:
For the health and safety of our clients, Image Oasis Medical Spa has a No-Pets policy. Although we love animals, we ask that you please leave your pet at home during your visit to Image Oasis Medical Spa. Only working service dogs are permitted.

This No-Pets policy applies to:
Pets
Emotional Support Animals
Comfort Animals
Therapy Animals

Should you arrive to an appointment with a pet that is not a service animal, you will be asked to remove the animal from our offices. To avoid any disruption or inconvenience, we ask that you please leave your pet at home.

Thank you for your cooperation and consideration of all our clients.

Privacy Policy:
Your privacy is very important to us. The following outlines our privacy policy to help you to understand how we collect, use, communicate and disclose and make use of personal information.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes. We will only retain personal information as long as necessary for the fulfillment of the specified purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

You can permanently disable your account and remove your information from our database at any time by sending an email to us. You can see what information is deleted and what we continue to store after the account is disabled in our privacy policy. These terms remain in effect after your account is disabled.



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